Constitution Seafoods’ Nine-Point Plan for Customer Service
As many of you know, Constitution Seafoods has been selling wholesale seafood products to
restaurants, caterers, hotels, and corporate food services for many years. For those of
you who are new wholesale customers, we welcome you. You will have many questions that we
will answer here for you.
The biggest question is: Why do our New England wholesale seafood customers and purchasing
agents send their orders to us? The answer is simple. Constitution Seafoods employs a
Nine-Point Plan that governs how we do business and we stick to it. We’re sure you will
agree with our principles, the quality of our wholesale seafood, and our value.
The Constitution Seafoods Nine-Point Plan is as follows:
- Size is Our Wholesale Competitive Advantage
- The Seafood Business is Personal Relationships
- Our Honesty Pledge
- Quality Seafood - Wholesale
- You Want It? We’ll Find It
- We Identify Fresh Seafood Options
- Premium Frozen Seafood
- Seafood Delivery Six Days-a-Week
- Last-Minute Fish and Shellfish Delivery
Constitution Seafoods is a Small Seafood Company
This enables us to provide the highest-quality wholesale seafood at low prices that are
competitive with any other New England seafood wholesaler. In business since 1993, and with many
decades of combined experience in the wholesale seafood and seafood restaurant industries, Constitution
Seafoods has developed strong relationships with the best suppliers of fresh fish and shellfish
in New England, Connecticut, and Rhode Island.
Our Seafood Business is Built on Personal Relationships
Your wholesale seafood salesperson will be your primary contact person. From processing your
wholesale seafood orders to setting your market prices to making your deliveries, you deal directly
with one person who is dedicated to your account and devoted to your business.
A Pledge of Honesty
Constitution Seafoods excels in the wholesale seafood business because we never take shortcuts and
never waiver on our pledge of honesty. We never substitute inferior seafood products. If a particular
item is not available, even after processing your order, we will contact you directly and do our best
to offer a suitable replacement or discuss your options.
Quality Seafood Wholesale
At Constitution Seafoods, we offer the highest-quality seafood available. Our experienced buyers and
processing staff maintain the freshest fish and shellfish inventory and our suppliers consistently prove
their dependability to us by delivering exceptional seafood product on-time and with excellent value that
we pass along. Since 2002, Constitution Seafoods has operated out of the new, state-of-the-art, seafood
processing facility in South Boston, Massachusetts. We are regulated by state and federal guidelines and
are HACCP and ServSafe certified.
You want it? We’ll find it.
From time to time, our wholesale seafood customers request special or unusual items for events they
have going on. We love when customers come to us with an impossible dream because we know we’re small
enough to be able go the extra mile to satisfy this kind of request. Whether it’s alligator fillets,
snapping turtle meat, or extra-large lobsters, we will happily search for any special requests you might
have.
We work with your budget – Give you choices
Sometimes in this business, it’s not only about the highest-quality wholesale seafood at the lowest price.
At Constitution Seafoods, our mandate is to provide you with the very best wholesale seafood products and
on-time delivery, but we know our strength is our experience working with the restaurant trade and
food-service communities. We stand ready to help you work your menus and product lines to identify options
and lower your costs. We’re better for your bottom line.
How Can Frozen Seafood Save You Money?
Along with all of the fresh fish and shellfish options in our wholesale seafood product line, we also
have premium frozen fish items, such as CO2, cold-smoked Tuna, Snapper, and Mahi-Mahi. Along with having a
seafood product that will be a perfect substitution for fresh fish items, on average, it will save you
several dollars per pound. Contact our wholesale seafood sales staff to find out how you can put this
powerful tool to work for you.
We Deliver Seafood Six-Days-A-Week
Constitution Seafoods believes strongly that ordering fresh fish and shellfish on Wednesday or Thursday
for the weekend doesn’t make any sense for a variety of reasons; the least being that come Sunday, your
fish isn’t as fresh. To that end, we have normal delivery service on Saturdays to all of our wholesale
seafood customers. This keeps your inventory low and your seafood fresh!
Emergency Seafood Delivery Service
Constitution Seafoods stands behind our commercial seafood customers when they’re in a bind. Maybe your
walk-in refrigerator goes down or a large private party changes the menu – what do you do? We’re here to
help. Depending on seafood product availability, your last-minute orders and/or emergency deliveries are no
problem. Will we have everything you’d like last minute? No, probably not, but you will be open for business
and your customers none-the-wiser.
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